Cancellation Policy
At The House Of Bakers, every order is freshly prepared with care. As most of our products are custom-made, our cancellation policy is designed to ensure fairness for both our customers and our team.
Order Cancellation
- Orders can be cancelled within 2–4 hours of placing the order or before the preparation process begins.
- Once the order is confirmed and preparation has started, cancellation may not be possible.
Custom & Special Orders
- Custom cakes, bulk orders, and special event orders cannot be cancelled once confirmed.
- Any design, theme, or personalized items are specifically made and cannot be reused.
Refund Policy
- If cancellation is approved, the refund (if applicable) will be processed within a reasonable time.
- Any advance payment for custom or same-day orders may be non-refundable.
Order Modifications
- Minor changes to your order may be accepted if requested early.
- Changes are subject to availability and feasibility.
Late Cancellation / No Show
- Orders cancelled at the last moment or not received at the time of delivery/pickup will not be eligible for a refund.
Contact Us
For any cancellation or modification requests, please contact us as soon as possible:
Owner: Kashish Verma
Mobile: +91 94647 38727
Email: support@thehouseofbakers
Address: Mandi (Choti Kashi)
We appreciate your understanding and cooperation.
Thank you for choosing The House Of Bakers!
